CHINA. The Hainan Provincial government has unveiled a second stimulus package to boost consumer consumption and assist the island’s duty free retailers, Hainan Daily reports. The successful inaugural scheme, entitled ‘Helping Business, Benefiting People and Enjoying Hainan’ saw CNY10 million (US$1.5 million) worth of digital RMB distributed on 1 May. Read the full article at The […]
Category: Blog
Thousands of Items are Confiscated Daily It is estimated that 14,000 items are confiscated daily at airports in the United States alone. Consequently, many passengers look for ways to reclaim their valuable belongings. This article outlines what are the main channels for handling these items and shows how the reader can reclaim and purchase confiscated […]
INDIA. Today’s images are courtesy of Adani Airport Holdings and Mumbai Travel Retail, which on Friday celebrated the opening of the Thiruvananthapuram Duty Free stores at Thiruvananthapuram International Airport in Kerala. The main store was inaugurated after the traditional Ganapathi homam ceremony, a homa (ritual) that evokes happiness, prosperity and good health. A symbol reflection, […]
UK. Premium pubs and hotels operator Fuller, Smith & Turner is to open its second location at London Heathrow Terminal 2 – The Queen’s Terminal. The landside outlet, called The Queen’s Arms, will begin trading in early August. It is the second Fuller’s pub in the terminal; the first is located airside. The Queen’s Arms […]
Dubai Airports has issued a passenger advisory alerting travellers about Dubai International (DXB) getting exceptionally busy over the next two weeks as a result of schools breaking for summer and the Eid Al Adha holidays. According to the operator, some 2.4 million passengers are expected to pass through DXB between June 24 and July 4, […]
Traveling to new places is invigorating and exciting, but just like any new experience, unexpected obstacles are bound to appear. This is especially true of getting through the airport, which is a journey all its own. Between lost luggage, long security lines, and delayed flights, there are plenty of ways in which things can go […]
JetBlue has released a letter and video message to Spirit Team Members who are following the upcoming shareholder vote and JetBlue’s proxy campaign. The message was released to ensure that Spirit Team Members are aware of JetBlue’s commitment to them should a combination with Spirit move forward: “Hello Spirit Team Members, It’s been a very […]
UK. In a world-first airport activation, Diageo Global Travel has officially unveiled an immersive luxury brand experience and pop-up store from the world’s number-one travel retail Scotch whisky brand, Johnnie Walker. Johnnie Walker Blue Label (1 litre, retailing at £180/US$226) is the hero product of the activation. Diageo Global Travel worked with Dufry’s World Duty Free, […]
UK. Premium sunglasses brand Maui Jim has partnered with World Duty Free to run a football-themed animation at Manchester Airport Terminal 2. The pop-up concluded today (31 May). The animation leveraged the Hawaiian brand’s sporting roots and showcased its exclusive collection with the Manchester United football club. The Manchester United range features 22 bespoke frames […]
MALAYSIA. Malaysia Airports has reported a sharp recovery in traffic and revenues in Q1 2022, with reduced losses in the period. Passenger traffic more than doubled to 14.8 million group-wide and revenues climbed by +69.4% to RM570.8 million (US$130.4 million). EBITDA leapt to RM186.9 million (US$42.7 million) compared to a modest RM16.2 million a year […]
Norse Atlantic Airways has opened ticket sales for flights between London Gatwick and New York JFK on www.flynorse.com. UK customers will be able to take advantage of affordable fares and enjoy a quality service on board modern Boeing 787 Dreamliner aircraft. The daily direct service will commence on 12th August 2022. Fares will start from as […]
Saudi Arabia moved up 10 places to 33rd in the world overall, in the 2021 World Economic Forum (WEF) Travel and Tourism Development Index, which was released yesterday at Davos. The independent index benchmarks 117 countries on 17 pillars crucial to the development and resilience of their travel and tourism industries. Saudi Arabia moved from […]
The World Travel & Tourism Council (WTTC) has revealed the travel and tourism sector in France will propel the national economic recovery and could even surpass pre-pandemic levels next year, when it is projected to rise 2.2% above 2019 levels. The forecast from WTTC’s latest Economic Impact Report (EIR) shows the sector’s contribution to GDP […]
American Airlines and Microsoft are partnering to use technology to create better, more connected experiences for customers and American Airlines team members, supporting the robust operations of the world’s largest airline. As part of the partnership, American will use Microsoft Azure as its preferred cloud platform for its airline applications and key workloads, significantly accelerating […]
Malaysia Airlines, the national carrier of Malaysia, has announced the launch of direct flights from Kuala Lumpur to Doha, which will open further connections to Europe through its codeshare with Qatar Airways as a reciprocal oneworld Alliance member. Malaysia Airlines will operate a direct daily flight between Kuala Lumpur (KUL) International Airport and Doha (DOH) […]
London City Airport has outlined plans to become the first net zero airport in London by the end of the decade. The airport has published a new sustainability roadmap, setting out the steps it will be taking between now and 2030 to achieve its goal. These include measures to phase out gas for heating its […]
Wizz Air, the Hungary-based low-cost airline, has announced that based on the ‘Arrangement on Reallocation of Responsibility’ document signed between the European Union Aviation Safety Agency (EASA) and the Malta Civil Aviation Directorate (CAD), it intends to file an application for its Maltese subsidiary to be granted an Air Operator’s Certificate (AOC) with EASA and […]
The World Travel & Tourism Council’s latest Economic Impact Report (EIR) reveals the travel and tourism sector in the UK is expected to create nearly 700,000 new jobs over the next decade. The forecast from the World Travel & Tourism Council (WTTC), shows an average of 70,000 new jobs will be created every year for […]
Qatar Airways is providing incredible travel options during Summer 2022 with flights operating daily from the World’s Best Airport, Hamad International, to its global network with a huge number of leisure choices. Whether passengers are seeking summer vacations including tranquil beach gateways, energetic city breaks, bold adventure destinations or incredible family and friend escapes, there […]
UAE. Dubai International Airport (DXB) has recorded its busiest quarter since 2020, handling 13.6m passengers in Q1 this year. This makes it the second consecutive quarter when passenger traffic at DXB has passed the 10 million mark. Bolstered by 5.5 million in passenger traffic in March, DXB’s passenger numbers for the first quarter were up +15.7% […]
In a historic first for Jamaica and the Caribbean, Emirates Airlines, the largest airline in the Gulf Coast Countries, is now selling seats to Jamaica. This arrangement opens gateways from the Middle East, Asia and Africa to Jamaica and the rest of the region. Minister of Tourism, Hon. Edmund Bartlett made the announcement on Tuesday […]
CANADA. Servy, the enterprise self-service platform for the hospitality industry, has launched YVR Order Now, its second airport marketplace programme in Canada at Vancouver International Airport. The mobile ordering platform allows passengers to order their meals through the convenience of their phones through yvr.ca/ordernow, enabling them to skip queues. Users are notified when their meal is […]
Data shows that the Middle East is still on the way to recovering pre-pandemic values but also shows significant changes in terms of origin markets capacity and hotel prices. Mabrian Technologies, a leading tourism intelligence company, has analyzed data for the main destinations in the Middle East in view of its participation at ATM in […]
INDIA. Dobbé Cognac has partnered with Cochin Duty Free – a joint venture between Kreol Travel Retail and Dufry – to enter the Indian travel retail market. Dobbé Cognac General Manager Travel Retail Nicolas Stearns said: “We are proud to be stepping into the region. We have chosen Cochin Duty Free as our launchpad to […]
Chocolaterie Guylian has named Sven Adriaenssens as Senior Channel Manager Travel Retail & Duty Free. Adriaenssens joins the Belgian chocolatier after more than ten years with Diageo, most recently as Head of Route-to-Market. His newly created role supports the company’s strategic plan to relaunch the Guylian brand – famed as the original Belgian chocolate seashells […]
