CANADA. Servy, the enterprise self-service platform for the hospitality industry, has launched YVR Order Now, its second airport marketplace programme in Canada at Vancouver International Airport.  The mobile ordering platform allows passengers to order their meals through the convenience of their phones through yvr.ca/ordernow, enabling them to skip queues. Users are notified when their meal is […]

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Chocolaterie Guylian has named Sven Adriaenssens as Senior Channel Manager Travel Retail & Duty Free. Adriaenssens joins the Belgian chocolatier after more than ten years with Diageo, most recently as Head of Route-to-Market. His newly created role supports the company’s strategic plan to relaunch the Guylian brand – famed as the original Belgian chocolate seashells […]

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USA. Ontario International Airport has issued a Request for Proposals for food & beverage and retail (excluding duty free) concessions across the location. The opportunities encompass all existing Delaware North outlets and remaining vacant outlets in Terminals 2 and 4. The Southern Californian airport serves one of the most dynamic population and economic centres in […]

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QATAR. First-quarter passenger numbers at Hamad International Airport (HIA) soared +162% year-on-year to 7.14 million. HIA – which added three new passenger destinations in the quarter to the 153 it previously served – saw a total of 48,680 aircraft movements across the period (take-offs and landings), up +30% over Q1 2021. The five-busiest departing destinations […]

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Etihad Airways, the national carrier of the United Arab Emirates, has successfully performed the world’s most intensive sustainable flight testing programme, operating 42 flights over a five-day period to test operational efficiencies, technology and procedures that will reduce carbon emissions. The programme, coinciding with Earth Day 2022, included 22 contrail prevention flights over the course […]

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USA. Salt Lake City International Airport (SLC) has contracts to key partners to manage restaurants and retail shops in Phase 2 of its US$4.1 billion redevelopment programme. The new offer, which is scheduled to open in Autumn 2023, will span local and national brands across 19 retail and restaurant units across 23,873sq ft. The project […]

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GERMANY. Frankfurt Airport Retail (FAR), the partnership between Fraport and Gebr. Heinemann, has opened a 316sq m space dedicated to fashion, accessories & watches and jewellery (FAWJ) at Frankfurt Airport Terminal 1, Pier A (Schengen zone). For the first time at the airport, these categories are integrated into the 1,934sq m duty free & Travel […]

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Bacardi Global Travel Retail (GTR) has underlined the resurgence in South Korea’s travel retail market through major partnerships with Jeju Tourism Organization (JTO) Duty Free and Lotte Duty Free. As COVID-19 case numbers plummet in the Republic, international borders reopen and the quarantine requirements for vaccinated travellers to South Korea are lifted, Bacardi GTR is […]

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NEW ZEALAND. Aer Rianta International’s (ARI) The Loop Duty Free New Zealand is gearing up to welcome back international travellers. On 2 May, travellers coming from over 50 visa-free countries will be able to enter New Zealand without restrictions as the country reopens its borders for the first time after 772 days. Since the pandemic […]

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UK. WHSmith-owned InMotion, the leading airport technology retailer, has officially unveiled an eye-catching new store in Heathrow Terminal 5. At 3,400 sq ft, the flagship space is now the largest InMotion shop globally. Customers visiting the new store will find the latest technology products and accessories, including tablets, digital action cameras and headphones. There is […]

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Hawaiian Airlines has become the first major airline to announce an agreement with Elon Musk’s SpaceX to provide free high-speed internet access to all passengers on trans-Pacific flights through the Starlink satellie network. The agreement marks the first for Elon Musk’s space company with a major airline. Starlink is SpaceX’s network of about 2,000 satellites […]

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SOUTH KOREA. Lotte Duty Free is to host a ‘LDF LIVE’ event tomorrow evening (28 April) featuring Jo Malone London products and popular Korean broadcaster, singer and actress Lee Ji-hye. The programme is timed to coincide with rising demand by Koreans for overseas travel following the easing of the country’s long-standing COVID-related restrictions. Read the […]

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Heathrow welcomed 9.7 million passengers in Q1 2022 in line with our forecasts. January and February were much weaker than expected due to Omicron-related travel restrictions, while March demand increased after the unexpectedly quick removal of all UK travel restrictions on 18th March Heathrow will remain loss-making in 2022 as COVID losses top £4 billion […]

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Jamaica has formally launched the start of activities to mark the island’s 60th anniversary of Independence under the theme ‘Reigniting a Nation for Greatness’. An audience of 200 industry leaders and media attended an event at White City Studio in London on Monday (April 25) enjoying performances from artists such as saxophonist Lascelles James, poet […]

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