Heathrow Airport delivers improved first half but warns of continued COVID impact

UK. Heathrow Airport today reported improved revenues and reduced losses for the first six months of 2022. But the company warned that recovery in the “deeply scarred” aviation sector will take years. It also hit out at the UK regulator’s plans to limit investment in capacity. In the six months ended 30 June, revenue increased […]

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Department of Tourism weighs next moves for ailing Duty Free Philippines

PHILIPPINES. Duty Free Philippines Corporation’s (DFPC) future operating model and the fate of its Fiesta Mall post-arrivals duty free store are being reviewed by new Tourism Secretary-designate Christina Garcia Frasco. Frasco met with DFPC officers on Friday 22 July. DFPC is an attached agency of the Department of Tourism and in her new capacity Frasco […]

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Ontario Airport passenger traffic exceeds 2019 levels for fourth consecutive month

USA. Ontario International Airport has continued its strong recovery momentum in June, serving more than half a million passengers. This represents a rise of almost +8% measured against the same month of 2019 and is the fourth consecutive month the Southern California gateway has exceeded pre-pandemic passenger levels. The airport served 514,000 total passengers last […]

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Hainan government unveils second duty free stimulus package

CHINA. The Hainan Provincial government has unveiled a second stimulus package to boost consumer consumption and assist the island’s duty free retailers, Hainan Daily reports. The successful inaugural scheme, entitled ‘Helping Business, Benefiting People and Enjoying Hainan’ saw CNY10 million (US$1.5 million) worth of digital RMB distributed on 1 May. […]

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Toasting recovery in Thiruvananthapuram

INDIA. Today’s images are courtesy of Adani Airport Holdings and Mumbai Travel Retail, which on Friday celebrated the opening of the Thiruvananthapuram Duty Free stores at Thiruvananthapuram International Airport in Kerala. The main store was inaugurated after the traditional Ganapathi homam ceremony, a homa (ritual) that evokes happiness, prosperity and good health. A symbol reflection, […]

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Fuller’s to extend Heathrow T2 presence with The Queen’s Arms

UK. Premium pubs and hotels operator Fuller, Smith & Turner is to open its second location at London Heathrow Terminal 2 – The Queen’s Terminal. The landside outlet, called The Queen’s Arms, will begin trading in early August. It is the second Fuller’s pub in the terminal; the first is located airside. The Queen’s Arms […]

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Diageo unveils Johnnie Walker Blue Label pop-up at Heathrow T5

UK. In a world-first airport activation, Diageo Global Travel has officially unveiled an immersive luxury brand experience and pop-up store from the world’s number-one travel retail Scotch whisky brand, Johnnie Walker. Johnnie Walker Blue Label (1 litre, retailing at £180/US$226) is the hero product of the activation. Diageo Global Travel worked with Dufry’s World Duty Free, […]

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Maui Jim and World Duty Free team up for Manchester Airport campaign

UK. Premium sunglasses brand Maui Jim has partnered with World Duty Free to run a football-themed animation at Manchester Airport Terminal 2. The pop-up concluded today (31 May). The animation leveraged the Hawaiian brand’s sporting roots and showcased its exclusive collection with the Manchester United football club. The Manchester United range features 22 bespoke frames […]

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Passenger traffic rebound buoys Malaysia Airports’ Q1 performance

MALAYSIA. Malaysia Airports has reported a sharp recovery in traffic and revenues in Q1 2022, with reduced losses in the period. Passenger traffic more than doubled to 14.8 million group-wide and revenues climbed by +69.4% to RM570.8 million (US$130.4 million). EBITDA leapt to RM186.9 million (US$42.7 million) compared to a modest RM16.2 million a year […]

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Dubai International Airport records busiest quarter since 2020

UAE. Dubai International Airport (DXB) has recorded its busiest quarter since 2020, handling 13.6m passengers in Q1 this year. This makes it the second consecutive quarter when passenger traffic at DXB has passed the 10 million mark. Bolstered by 5.5 million in passenger traffic in March, DXB’s passenger numbers for the first quarter were up +15.7% […]

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Servy launches digital ordering platform at Vancouver Airport

CANADA. Servy, the enterprise self-service platform for the hospitality industry, has launched YVR Order Now, its second airport marketplace programme in Canada at Vancouver International Airport.  The mobile ordering platform allows passengers to order their meals through the convenience of their phones through yvr.ca/ordernow, enabling them to skip queues. Users are notified when their meal is […]

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Chocolaterie Guylian appoints Sven Adriaenssens to key travel retail role

Chocolaterie Guylian has named Sven Adriaenssens as Senior Channel Manager Travel Retail & Duty Free. Adriaenssens joins the Belgian chocolatier after more than ten years with Diageo, most recently as Head of Route-to-Market. His newly created role supports the company’s strategic plan to relaunch the Guylian brand – famed as the original Belgian chocolate seashells […]

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Ontario International Airport issues food & beverage and retail RFPs

USA. Ontario International Airport has issued a Request for Proposals for food & beverage and retail (excluding duty free) concessions across the location. The opportunities encompass all existing Delaware North outlets and remaining vacant outlets in Terminals 2 and 4. The Southern Californian airport serves one of the most dynamic population and economic centres in […]

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Hamad Airport Q1 passenger numbers soar +162% over 2021

QATAR. First-quarter passenger numbers at Hamad International Airport (HIA) soared +162% year-on-year to 7.14 million. HIA – which added three new passenger destinations in the quarter to the 153 it previously served – saw a total of 48,680 aircraft movements across the period (take-offs and landings), up +30% over Q1 2021. The five-busiest departing destinations […]

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Ian Macleod Distillers launches US$33,000 Glengoyne single malt with CDFG

CHINA. Ian Macleod Distillers (IMD) has partnered with China Duty Free Group (CDFG) to launch the oldest Glengoyne Highland single malt whisky, a travel retail-exclusive. The Glengoyne 53 Year Old is priced at US$33,000 and presented in a hand-blown decanter, with only 100 pieces available worldwide. It features with CDFG this month prior to its […]

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Salt Lake City Airport reveals dining and retail partners for latest phase of expansion

USA. Salt Lake City International Airport (SLC) has contracts to key partners to manage restaurants and retail shops in Phase 2 of its US$4.1 billion redevelopment programme. The new offer, which is scheduled to open in Autumn 2023, will span local and national brands across 19 retail and restaurant units across 23,873sq ft. The project […]

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Frankfurt Airport Retail reveals extensive luxury space in T1 duty free store

GERMANY. Frankfurt Airport Retail (FAR), the partnership between Fraport and Gebr. Heinemann, has opened a 316sq m space dedicated to fashion, accessories & watches and jewellery (FAWJ) at Frankfurt Airport Terminal 1, Pier A (Schengen zone). For the first time at the airport, these categories are integrated into the 1,934sq m duty free & Travel […]

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Bacardi steps up Scotch whisky focus in reviving Korean duty free market

Bacardi Global Travel Retail (GTR) has underlined the resurgence in South Korea’s travel retail market through major partnerships with Jeju Tourism Organization (JTO) Duty Free and Lotte Duty Free. As COVID-19 case numbers plummet in the Republic, international borders reopen and the quarantine requirements for vaccinated travellers to South Korea are lifted, Bacardi GTR is […]

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Edinburgh Gin lands first listing with easyJet

Ian McLeod Distillers has secured its first listing with easyJet, as its Edinburgh Gin Orange & Basil features in the European airline’s 2022 Spring/Summer Eat.Drink.Shop inflight offer. The listing is exclusive in global travel retail for seven months and includes 1-litre and 5cl bottles of Edinburgh Gin Orange & Basil. easyJet In-flight Retail Manager Michelle […]

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The Loop Duty Free New Zealand gears up for the return of international travel

NEW ZEALAND. Aer Rianta International’s (ARI) The Loop Duty Free New Zealand is gearing up to welcome back international travellers. On 2 May, travellers coming from over 50 visa-free countries will be able to enter New Zealand without restrictions as the country reopens its borders for the first time after 772 days. Since the pandemic […]

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Love Cocoa by James Cadbury makes travel retail debut with Dufry

Love Cocoa by James Cadbury – the confectionery brand with a ‘Climate Positive Chocolate’ tagline – has secured its first listings in travel retail with Dufry. The premium brand, which is available on domestic markets in the UK and other selected countries, recently teamed up with JES Travel Retail to target global expansion. “Due to […]

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