Bouncing back: Retail performance gathers strong momentum at Changi Airport

SINGAPORE. Changi Airport Group (CAG) has delivered a positive update on retail activity at Singapore Changi Airport, as air travel recovers strongly with passenger traffic surpassing 50% of pre-COVID levels in June.

The airport operator noted that a steady recovery in retail sales buoyed by the relaxation of border restrictions in the Asia Pacific region. In particular, sales from passengers hailing from Cambodia, Indonesia, Malaysia, Thailand, the Philippines and Vietnam have outpaced traffic recovery.

Passengers from these countries are also spending more on average compared to pre-COVID, CAG revealed.

CAG reports that nine out of ten airside shops are are now open, with over 40 stores operating 24/7, in Terminals 1 and 3. New-to-Changi brand Steffano Ricci and Changi’s first standalone Balenciaga boutique are new additions in Terminal 1.

With the strong trajectory of passenger traffic recovery, Terminal 4 and the southern wing of Terminal 2 Departures will reopen in September 2022 and October 2022 respectively, enhancing Changi’s overall capacity and to support airlines’ growth plans.

New concessions

Some 27 new concessions will open in Terminal 2, made up of 20 F&B outlets, four luxury stores and three specialty shops. “Travellers can look forward to a refreshed shopping and dining experience when these tenancies commence as T2 opens progressively,” a note from CAG said.

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